Privacy Policy
Dated: 14 April 2025

Welcome to Astor Energetics
Powering the Future with Precision and Reliability.

This privacy policy explains how Astor Energetics Ltd ("Astor Energetics", "we", "us", or "our") collects, uses, discloses, and safeguards your information when you visit our website www.astorenergetics.com or interact with us through any of our services (collectively, the "Services").

We are committed to protecting your privacy and ensuring the security of your personal data. If you have any questions or concerns about this policy or how your data is handled, please contact us at info@astorenergetics.com.


1. WHAT INFORMATION DO WE COLLECT?
Personal Information You Provide
When you contact us, request product information, or engage with our Services, we may collect:

• Name

• Email address

• Company name

• Contact number

Automatically Collected Information
When you browse our website, we may automatically collect technical data, including:

• IP address

• Browser type and version

• Operating system

• Device type

• Usage data (e.g., pages visited, time spent)

• Location data (approximate)

• Cookies and tracking technologies (see Section 5)

We do not collect sensitive personal data.


2. HOW DO WE USE YOUR INFORMATION?
We process your personal data for the following purposes:

• To respond to inquiries and provide customer support

• To improve our website and services

• To send relevant communications and updates

• To comply with legal obligations

• To detect, prevent, or investigate security breaches or fraud

3. LEGAL BASES FOR PROCESSING
We rely on the following lawful grounds to collect and process personal data:
Your consent (where required)

• Performance of a contract

• Legal obligation

• Legitimate interests, including business development, security, and analytics

If you're in the EEA, UK, or Canada, your rights under applicable data protection laws are respected and upheld.


4. WHEN AND WITH WHOM DO WE SHARE YOUR DATA?
We do not sell your personal data.
However, we may share your data with:

• Trusted third-party service providers (e.g., hosting, analytics, email systems)

• Regulatory bodies or authorities when legally required

• In the event of a merger or business transfer

• All third parties are bound by data protection and confidentiality obligations.

5. COOKIES AND TRACKING TECHNOLOGIES
Our site uses cookies to:

• Improve user experience

• Track site performance

• Analyze traffic patterns

You may control cookie settings via your browser. For details, see our [Cookie Policy].


6. DATA RETENTION
We retain personal data only as long as necessary:

• To fulfill the purpose for which it was collected

• To comply with legal and accounting requirements

Once data is no longer needed, it is securely deleted or anonymized.


7. HOW WE PROTECT YOUR INFORMATION
Astor Energetics uses robust technical and organizational measures to safeguard data, including:

• Encrypted connections

• Access controls

• Regular security reviews

Despite these measures, no online system is 100% secure. You share your data with us at your own risk.

8. CHILDREN’S PRIVACY

• Our Services are not intended for individuals under 18. We do not knowingly collect data from minors

If you believe we have unintentionally collected such data, contact us to request deletion.


9. YOUR PRIVACY RIGHTS
Depending on your jurisdiction, you may have rights to:

• Access or correct your personal data

• Request the deletion of your data

• Object to or restrict processing

• Withdraw consent at any time

To exercise your rights, please email info@astorenergetics.com or write to us at our address below.


10. DO-NOT-TRACK (DNT) SIGNALS
We currently do not respond to browser-based DNT signals due to the lack of a standardized protocol.

11. CALIFORNIA PRIVACY RIGHTS
California residents may request:

• A disclosure of categories and specific personal information collected and shared

• Deletion of personal information under certain conditions

To make a request, please contact info@astorenergetics.com and include "California Privacy Rights" in the subject line.


12. POLICY UPDATES

• This policy may be updated to reflect changes in law or our operations.

Updates will be posted on our website with a revised date. We recommend reviewing it periodically.


13. CONTACT US
If you have questions or concerns, please reach out to:

Astor Energetics Ltd

Ground Floor Suite, Arcadia House,

Maritime Walk, Ocean Village,

Southampton, Hampshire

SO14 3TL, UK

​

Sales: sales@astorenergetics.com
General Inquiries: info@astorenergetics.com